Do you provide International delivery?
Our company delivers to virtually any country in the world. Our world offices are located in;
-
North America - New York City (USA)
-
Europe - London(UK), Paris (France)
-
Africa - Kinshasa (Congo)
-
Asia - Beijing (China), Tokyo (Japan)
-
Oceania - Sydney (Australia), Auckland (New Zealand)
-
South America - Santiago De Chile (Chile), Sao Paulo (Brazil), Buenos Aires (Argentina), Bogota (Colombia).
How do I return a product?
To return a product, request are return via email. Then make sure it's in working condition and is undamaged. Pack your item securely and insert any paperwork that was included when you requested your return from the Online Returns Center. If you don't have the original product packaging use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package. The return should be added back within 3-5 business days.
What is your returns policy?
We accept all returns within 2 years of purchase. You must have the chair in working conditions and in acceptable qualities.
How do I track my order?
If you would like to track your order you may do so. To track your order enter in the receipt ID on to the Deliver/Shipping forum to see you items shipping and progress. You may also email us or call to talk to a representative and have your order tracked.
How can I contact your couriers?
To contact our couriers you may either email them via the Cloud 9 Corp email or call them at the appropriate number.
What are your delivery options?
We offer free shipping with certain purchases and have multiple options. We offer standard or increased up shipping. The shipping fee may vary due to location and additional options. Feel free to contact us with any concerns you may have.